Patient Escort/Messenger

Mass General Brigham • Boston, MA

5d • $17 - $24 • Onsite

About The Position

Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization. Does this position require Patient Care? Yes

Requirements

• High School Diploma or Equivalent preferred
• Experience in a healthcare or customer service-related role.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff members.
• Basic knowledge of medical terminology and healthcare procedures.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Physical stamina and the ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.
• Excellent customer service skills, with a compassionate and patient-centered approach.
• Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.

Nice To Haves

• 1-2 years preferred

Responsibilities

• Escort patients to and from various locations within the healthcare facility, such as examination rooms, diagnostic areas, operating rooms, or other treatment areas.
• Ensure the safety and comfort of patients during transportation, taking into account their specific needs and mobility limitations.
• Follow established protocols and procedures for patient transportation, including the use of appropriate equipment, such as wheelchairs or stretchers.
• Receive and prioritize messages, documents, and supplies for delivery throughout the facility.
• Deliver messages and documents to appropriate recipients, ensuring accuracy and confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED