Patient Escort Dispatcher | FT | Days | South
About The Position
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Dispatcher is responsible for receiving and assigning dispatch requests from departments and supervisors. Responsible for safe transport of patients, dispatch services and appropriate documentation of services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Requirements
- High School Diploma or Equivalent
- 1-3 years Customer service
- Healthcare environment
- Excellent customer service skills.
- Ability to operate standard word processing, spreadsheet and database applications.
- Ability to operate standard office equipment.
- Ability to understand radio communications and to communicate with a variety of individuals clearly and precisely.
- Ability to understand and prepare written materials at a moderate level, such as transportation logs.
- Ability to set priorities, coordinate multiple tasks, and maintain control of work flow.
Responsibilities
- Receives all telephone calls and radio messages for patient transport and relays information received to appropriate parties.
- Logs calls appropriately as they come in over the computer or by telephone.
- Provides assistance as needed and checks equipment as needed for proper functioning.
- Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow Associates to ensure a professional, responsible and courteous environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
