Patient Engagement Representative-Dental

River Valley HealthWilliamsport, PA
2d

About The Position

The Patient Engagement Representative must demonstrate the ability to multi-task, manage simultaneous communications, and set priorities while maintaining exceptional first line patient service and interpersonal behaviors in a confidential manner. The successful candidate must demonstrate the ability to work in a fast paced setting, have strong computer skills, and be able to manage a large volume of calls. The PER possesses the ability to work independently while maintaining a calm demeanor and good judgment in a fast paced environment. Work schedule includes some early evening rotations.

Requirements

  • ability to multi-task
  • manage simultaneous communications
  • set priorities
  • maintaining exceptional first line patient service
  • interpersonal behaviors in a confidential manner
  • ability to work in a fast paced setting
  • strong computer skills
  • able to manage a large volume of calls
  • ability to work independently
  • maintaining a calm demeanor
  • good judgment in a fast paced environment
  • Work schedule includes some early evening rotations

Nice To Haves

  • Dental practice experience
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