Patient Engagement Coordinator

OneOncology • Alexandria, LA

87d

About The Position

The Patient Engagement Coordinator will support enrollment and ongoing participation in the Navigating Care patient portal and lead community-focused engagement, including the implementation of infectious disease education, and screening initiative. This position plays a vital role in empowering patients through digital health tools, screening, and prevention education, helping them actively participate in their care while supporting early detection. Working in collaboration with hematologists and oncologists, infectious disease specialists, clinical staff, volunteers, and community partners, the coordinator will design and implement outreach strategies, track program data, and ensure alignment with the mission and strategic goals of Mary Bird Perkins Cancer Center.

Requirements

• Bachelor’s degree in public health, social work, health education, or related field.
• Experience in a healthcare, infectious disease, patient advocacy, or community health setting.
• Prior experience with patient portals, health information technology, infectious disease, sexually transmitted infection screening and treatment, or oncology support services preferred.
• Experience working in community engagement or with grant-funded initiatives a plus.

Nice To Haves

• Passion for improving patient experience and health outcomes.
• Excellent communication, interpersonal, and interdisciplinary collaboration skills.
• Organized, detail-oriented, and able to manage multiple priorities.
• Proficient in Microsoft Office Suite; familiarity with EHR systems and patient engagement tools preferred.
• Ability to handle confidential information with sensitivity and discretion.

Responsibilities

• Patient Portal Engagement (Navigating Care)
• Infectious Disease Education & Screening Initiative
• Collaboration & Engagement
• Data Collection & Reporting

What This Job Offers

• Education Level: Bachelor's degree