Patient Educator

Serenity Mental Health Centers • Holladay, UT

125d

About The Position

At Serenity Healthcare, we’re looking for a Patient Educator to guide individuals through life-changing mental health treatments like TMS (Transcranial Magnetic Stimulation). This role is perfect for those who have experience in customer service and want to make a real difference in people's lives. You will be trained to help patients understand their treatment options and provide emotional support throughout their journey.

Requirements

• 2+ years in a customer-facing role (support, hospitality, sales, etc.)
• Strong people skills — ability to build trust and listen without judgment
• Comfort with multitasking in a fast-paced, high-emotion environment
• Clear and professional verbal and written communication
• Strong organizational skills and attention to detail

Nice To Haves

• Additional certifications in customer service, healthcare, or mental health

Responsibilities

• Teach patients about TMS therapy and their mental health care options
• Listen with empathy and document mental health symptoms and medication history
• Support patients emotionally while guiding them through their treatment plan
• Collaborate with clinicians to ensure patients feel supported, not shuffled

Benefits

• Work that’s emotionally rewarding and deeply impactful
• A 3-day workweek (three 13-hour shifts — four days off!)
• Real growth opportunities as Serenity expands
• Competitive pay
• Excellent benefits: We cover 90% of your medical, dental, and vision premiums
• 401(k) retirement plan
• 10 PTO days (15 after one year) + 10 paid holidays

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees