Patient Education Coordinator

Eye Health America LLC•Seneca, SC

About The Position

Clemson Eye, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice. Our focus is on excellence in patient care and creating an exceptional customer/patient experience. We are always seeking great people who aren't just searching for a job but looking to make a difference. Primarily responsible for all patient communication for surgery. The successful candidate must be a person with an optimistic outlook on life and have excellent interpersonal skills. The main location for this role is Seneca, SC with regular travel to Easley, SC once a week.

Requirements

High School Diploma or equivalent.
Valid and active Driver’s License.
Two years’ experience in a healthcare or patient education role.

Responsibilities

Demonstrate comprehensive knowledge of all aspects of eye surgery to effectively address patient inquiries.
Efficiently schedule surgeries, coordinating with patients and providing clear instructions for pre- and post-operative care.
Prepare detailed charts for all scheduled surgeries, ensuring accuracy and completeness.
Have a basic understanding of how insurance works for common insurance plans in the area, such as Medicare payers, Medicare Advantage Plans, and Commercial Plans.
Educate patients on insurance, including deductibles and out of pocket costs.
Engage in telephone correspondence with surgical patients as needed, addressing inquiries and providing necessary information.
Organize patient charts, systematically, and update all pertinent information for surgical procedures.

Benefits

Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
Matching 401(k)
Employee Discount
Wellness Program
Paid Vacation & Holidays
Uniform Allowance
Training/Advancement opportunities

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