PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

Compass Group•Town of Sumner, WI

1d•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is immediately hiring for full-time Patient Dining Associate (Dietary Aide) positions at Mayo Clinic in Osseo, WI. This role is part of a culture that values caring for people, fostering belonging, and creating meaningful moments, with a purpose to nourish patients, caregivers, and communities through high standards of detail, quality, and excellence in every meal. For over 70 years, Morrison Healthcare has supported health systems nationwide with culinary, nutritional, and operational expertise, boasting over 31,000 team members. Patient Dining Associates work on assigned units within a healthcare facility, assisting patients with menu selections, assembling, delivering, and picking up meal trays. They are integral to the caregiving team, ensuring patient safety and satisfaction by delivering accurate meals at the correct time and temperature.

Requirements

Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.

Nice To Haves

Previous patient experience preferred.

Responsibilities

Help patients understand their menu selections and work with nursing to ensure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.