PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
About The Position
Morrison Healthcare, a Compass Healthcare company, is hiring a full-time Patient Dining Associate (Dietary Aide) for Novant Health Huntersville Medical Center. This role involves working on assigned units in a healthcare facility, assisting patients with menu selections, assembling, delivering, and picking up meal trays. Patient Dining Associates are part of the caregiving team, ensuring patient safety and satisfaction by delivering accurate meals at the correct time and temperature. Morrison Healthcare has over 70 years of experience supporting health systems with culinary, nutritional, and operational expertise, with a team of over 31,000 dedicated members.
Requirements
- Previous customer service, food service, and serving experience is required.
- Ability to read, write and interpret documents in English.
- Basic computer and mathematical skills.
- Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
Responsibilities
- Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
- Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
- Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
- Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
- Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
- Follows facility and department infection control policies and procedures.
- Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
- Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
- Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
- Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
- Performs other duties assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
- Legal Services
- Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
