PATIENT DINING ASSOCIATE/DIETARY AIDE (FULL TIME)

Compass GroupNC
77d$17 - $19

About The Position

We are hiring immediately for a full time PATIENT DINING ASSOCIATE/DIETARY AIDE position at WakeMed Cary. The role involves working on assigned units in a healthcare facility, providing services that include helping patients make menu selections, assembling, delivering, and picking up their meal trays. Patient Dining Associates are part of the caregiving team, responsible for patient safety and satisfaction goals by ensuring meals are accurate and delivered at the right time and temperature. Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, recognized for transforming healthcare dining experiences.

Requirements

  • Prior customer service experience is preferred.
  • Ability to read, write and interpret documents in English.
  • Basic computer and mathematical skills.
  • Must be able to occasionally lift or move up to 100 pounds.

Responsibilities

  • Help patients understand their menu selections and work with nursing to ensure orders comply with nutritional requirements or restrictions.
  • Work with caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities.
  • Manage tray tickets and assemble meals according to each patient’s menu selection in a timely and accurate manner.
  • Retrieve trays from patient rooms at assigned times.
  • Comply with regulatory agency standards, including federal, state and JCAHO.
  • Adhere to facility confidentiality and patient rights policy as outlined in HIPAA.
  • Follow HACCP guidelines when handling food and cleaning work stations.
  • Follow facility and department infection control policies and procedures.
  • Assist dietitians in monitoring patients who cannot eat food through their mouth or have specific dietary needs.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner.
  • Complete all daily, weekly or monthly reports as outlined in Morrison Healthcare policies.
  • Comply with federal, state and local health and sanitation regulations.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Medical, Dental, Vision, Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
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