About The Position

Burg Children’s Dentistry & Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established pediatric dental and orthodontic team. With a strong reputation for exceptional patient care and a fun, child-centered environment, this is an incredible opportunity to grow your career in a thriving, patient-focused practice. The ideal candidate is organized, friendly, and committed to creating positive experiences for children and families from the first phone call through every visit.

Requirements

  • Previous dental or medical front office experience preferred
  • Knowledge of dental insurance and scheduling systems preferred
  • Strong organizational and multitasking abilities
  • Excellent communication and customer service skills
  • Positive attitude with a team-oriented mindset
  • Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined

Nice To Haves

  • Previous dental or medical front office experience
  • Knowledge of dental insurance and scheduling systems

Responsibilities

  • Greet and check in patients while providing exceptional customer service
  • Schedule appointments and coordinate treatment with families
  • Verify insurance benefits and assist with financial discussions
  • Manage incoming calls, patient communications, and front desk workflow
  • Maintain accurate patient records and ensure smooth daily operations
  • Support a positive, kid-friendly environment for patients and parents
  • Perform other duties and responsibilities as assigned by management

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Paid holidays
  • Paid time off
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