Medical Receptionist - No weekends, full benefits, 401k matching, childcare discounts!
About The Position
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . Company: Dayton Eye Associates - CVP Dayton Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: This position is located in North Dayton and requires occasional travel to all CVP Dayton locations. We pay mileage! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient’s visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Requirements
- Ability to interact with all levels of employees in a courteous, professional manner at all times
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
- Minimum Required: High school diploma or general education degree (GED)
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
- Minimum Required: None
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook
Responsibilities
- Provide exceptional customer service during every patient encounter (in person or via phone).
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule
- Manage patient flow in the office
- Knowledge of common fees charged for common visits and collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
Benefits
- Full Benefits Package - Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Optical Education Reimbursement
- Competitive Base Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
