Patient Coordinator at High Desert Oral Surgery & Implant Center

Specialty Dental Brands-AZ•Anthem, AZ

19d

About The Position

High Desert Oral Surgery & Implant Center is seeking a skilled and passionate Part-time Patient Coordinatorto join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Requirements

At least 1 year of experience in a dental front office setting
Customer Service experience
Passion for delivering the best experience
Ability to collaborate and be team-oriented

Responsibilities

Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
Register new patients and update existing patient demographics, collecting detailed personal and financial information.
Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations