Patient Coordinator
About The Position
Duties/Responsibilities: Deliver a distinctive patient experience with every patient both in person and over the phone Answer calls, and schedule new and existing patients for dental treatment Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history. Maintain a clean and welcoming patient waiting area Collect patient payments and post them to their patient ledger Update necessary documents into patient chart Outbound calls to patients for confirming upcoming appointments Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office Verifying insurance
Requirements
- At least 1 year of experience in a dental front office setting
- Customer Service experience
- Passion for delivering the best experience
- Ability to collaborate and be team-oriented
Responsibilities
- Deliver a distinctive patient experience with every patient both in person and over the phone
- Answer calls, and schedule new and existing patients for dental treatment
- Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
- Maintain a clean and welcoming patient waiting area
- Collect patient payments and post them to their patient ledger
- Update necessary documents into patient chart
- Outbound calls to patients for confirming upcoming appointments
- Assist with laundry
- Taking out the trash
- Refilling supplies in restrooms
- Verifying insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
