Patient Coordinator

SportsMed Physical Therapy•Perth Amboy, NJ

1d•$20 - $24•Onsite

About The Position

SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey seeking a Patient Coordinator to join their growing team. Their facilities feature state-of-the-art equipment focused on outpatient sports medicine and orthopedic conditions, with a mission to create a patient-friendly and welcoming environment. The Patient Coordinator will be integral in achieving this goal by assisting patients and visitors. This role involves handling daily front desk operations, including scheduling and rescheduling appointments, communicating with insurance companies for benefit verification and authorization, and ensuring accurate and timely data entry. The Patient Coordinator also supports the team in meeting and exceeding office goals and offers significant growth opportunities within SportsMed Physical Therapy.

Requirements

An ability to work in a fast-paced environment
Multitasking skills
Flexibility
Professional Telephone skills
Excellent customer service skills
Superior Time Management
Organization skills
Attention to detail
Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook)
Focus on quality
Professionalism
Experience working in a Physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service

Nice To Haves

Bilingual Spanish Preferred

Responsibilities

Welcome patients and visitors, in person, or on the telephone, and answering or referring inquiries.
Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Complete insurance verifications.
Ensure availability of treatment information by filing and retrieving patient records.
Keep patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Obtain revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
Protect patients' rights by maintaining confidentiality of personal and financial information.
Maintain operations by following policies and procedures; reporting needed changes.
Contribute to team effort by accomplishing related results as needed.