Patient Coordinator

Ivy Rehab • King of Prussia, PA

21h • Onsite

About The Position

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. The Ivy Rehab Network is a growing team of orthopedic and pediatric outpatient physical, occupational, speech, and ABA therapy clinics with over 500 locations throughout the Northeast, Mid-Atlantic, Midwest, and Southeast. Through a shared commitment to clinical excellence, we work as a unified team to serve each person to the best of our ability. Combining our clinical objectives and company culture, Ivy is committed to providing endless opportunities to every teammate through professional development tracks, continuing education, leadership development, residency cohorts, mentorship programs, and many other resources.

Requirements

• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
• Great time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptability and positive attitude with fluctuating workloads
• Self-motivated with the eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Nice To Haves

• 2+ years of administrative experience in a healthcare setting is preferred

Responsibilities

• Greeting and checking-in patients
• Scheduling appointments
• Answering incoming phone calls
• Verifying insurance coverage
• Obtaining necessary authorization
• Collecting payments
• Processing new patients
• Helping the clinic maintain optimal performance

Benefits

• Eligibility for full benefits package beginning within your first month of employment
• Generous PTO (Paid Time Off) plans
• Paid holidays
• Bonus incentive opportunities
• Access to abundant resources, robust mentorship, and career advice for unparalleled success
• Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development
• Professional development tracks
• Continuing education
• Leadership development
• Residency cohorts
• Mentorship programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees