Patient Coordinator

Midwest Orthopaedics at Rush•Naperville, IL

1d•$17 - $18•Onsite

About The Position

It’s the people that make the difference. Are you ready to make your impact? Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics. Ready to join in? We are looking for a full-time Patient Coordinator to be based at the outpatient clinic in Naperville, IL. The patient coordinator is responsible for the overall flow of patients into the exam rooms during clinic day. The potential candidate must provide professional, friendly and compassionate service to all patients and staff. This is a great opportunity for an entry level individual looking to gain experience in healthcare. The work schedule will be Monday-Friday, no weekends or holidays.

Requirements

High school diploma or general education degree (GED)
Customer Service experience required.

Nice To Haves

Medical office experience preferred.

Responsibilities

Direct the flow of patients into the rooms during clinic days.
Measures vital signs, including blood pressure, weight, and height, and records information on patients' charts.
Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
Oversees patient tracking in Athena while collecting co-pays, and ensuring form completion.
Ensure rooms are cleaned between patients.
Rooms are stocked with necessary supplies at all times.

Benefits

Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Eligible for quarterly bonuses.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
Tuition Reimbursement.
Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.