Patient Coordinator

Tots to Teens Dental Group•Cibolo, TX

8d•Onsite

About The Position

As a Patient Coordinator, you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following: Greeting patients and guests with a warm, professional demeanor Explaining treatment plans clearly and confidently Presenting payment options and assisting patients with financial arrangements Managing incoming calls with excellent phone etiquette and assessment skills Supporting clear and positive communication between management and staff Coordinating patient scheduling to optimize daily workflow and staff productivity Ensuring daily tasks, office objectives, and production goals are met Assisting with inside and outside marketing initiatives Preparing and submitting clean insurance claims

Requirements

High school diploma or equivalent
Minimum 1 year of dental front office experience
Knowledge of dental terminology
Basic computer proficiency (dental software, Word, Excel)
Strong communication skills
Ability to make informed decisions with or without supervision
Reliable, punctual, and self-motivated
Texas Medicaid experience (Preferred)
Bilingual in Spanish (Preferred)

Nice To Haves

Knowledge of dental plans and insurance terminology
2+ years of dental office experience
Outgoing, approachable, and patient-focused
Strong organizational and administrative skills
Demonstrated ability to provide exceptional customer service

Responsibilities

Greeting patients and guests with a warm, professional demeanor
Explaining treatment plans clearly and confidently
Presenting payment options and assisting patients with financial arrangements
Managing incoming calls with excellent phone etiquette and assessment skills
Supporting clear and positive communication between management and staff
Coordinating patient scheduling to optimize daily workflow and staff productivity
Ensuring daily tasks, office objectives, and production goals are met
Assisting with inside and outside marketing initiatives
Preparing and submitting clean insurance claims