Patient Coordinator

Elite Dental Partners•West Chester, OH

5h•Onsite

About The Position

This role is for a Patient Coordinator who will join a patient-focused team dedicated to providing the best care possible to help communities be healthier, feel better, and smile with confidence. The ideal candidate shares a passion for patient care and education, and for creating a welcoming environment. The organization is driven by a vision to provide an elite patient experience tailored to individual needs and supports team members' growth and professional development, promoting internally when appropriate.

Requirements

High school diploma required
Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products

Nice To Haves

a degree or additional education in a business or healthcare discipline preferred
Knowledge of dental insurance and explanation of benefits preferred
working with dental software, Dentrix experience strongly preferred

Responsibilities

Greet patients and their families making them feel welcome in the practice
Gather patient information, create their files, and verify insurance eligibility
Maintain a productive schedule for the day and schedule future appointments
Confirm patient appointments and update the schedule as needed
Answer patient questions about insurance and financial arrangements
Collect and post payments from patients and insurance companies
Balance nightly deposits and complete credit card processing