Patient Coordinator (PC) - Austin, TX (Domain)
About The Position
Are you the kind of person who makes everyone feel heard, cared for, and taken care of — even over the phone? Do you thrive on helping people get the answers and appointments they need? This is what we do at Total Primary Care. We’ve built a growing network of 50+ clinics across Texas where providers are heard, patients are valued, and care is proactive, not transactional. We focus on men’s health, family care, and behavioral health- this means your work makes an We’re looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice.
Requirements
- 1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
- Working knowledge of medical terminology, procedures and protocols
- Positive attitude and high attention to detail
- Reliable transportation
Responsibilities
- Greet patients with warmth — on the phone and in person
- Schedule appointments, prior authorizations, insurance verifications and co-pays
- Assist with referrals, insurance verification, and patient follow-up
- Keep our front office running smoothly while keeping patients smiling
Benefits
- Supportive team that treats you like family
- Competitive pay & benefits
- A meaningful role where kindness really matters
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
