Patient Coordinator

RAYUS Radiology • West Des Moines, IA

6d

About The Position

Exciting news! We are opening an outpatient imaging center in West Des Moines in
early April! Come be part of our team as we continue to grow and care for those
in our community. Anticipated start date March 2026.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is
looking for a Patient Coordinator to join our team. As a Patient Coordinator,
you will provide services to patients and referring professionals by greeting
customers, registering patients and scheduling/authorizing appointments. This is
a full-time position working Monday-Friday from 8:00am-4:30pm.

Requirements

• High School Diploma, or equivalent
• One (1) year experience in a registration or scheduling role, or two (2) years’ relevant and applicable customer service experience in an office environment
• Working knowledge of Microsoft Office Suite products; Outlook, Teams, Word, Excel, PowerPoint etc.
• Proficient with using computer systems and typing

Nice To Haves

• Previous clinical (healthcare) business office experience
• Medical terminology experience

Responsibilities

• Schedule patient examinations according to existing company policy
• Arranges transportation for patients when appropriate
• Communicates to team any scheduling changes in order to ensure highest patient satisfaction
• Pre-certifies/Authorizes all exams with patient’s insurance company as required
• Verifies medical necessity on all exams as required
• Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
• Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate
• Greets and checks-in patients scheduled for Imaging services; registers demographic information and process payment plans and copays with patients
• Answers phones and handles calls in a professional and timely manner
• Maintains positive interactions at all times with patients, referring offices and staff
• Supports team in order to ensure highest patient satisfaction
• Acts as liaison between team and the patients waiting for exams
• Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
• Maintains the supply of patient information sheets
• Other tasks and projects as assigned

Benefits

• medical, dental and vision insurance
• 401k with company match
• life and disability insurance
• tuition reimbursement
• adoption assistance
• pet insurance
• PTO and holiday pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees