Patient Coordinator

StoneCreek Dental Care • Vestavia Hills, AL

2d

About The Position

At StoneCreek Dental Care, we believe the front desk sets the tone for the entire patient experience — and we’re looking for someone who can make every patient feel welcomed, cared for, and confident in their dental journey. If you're friendly, detail-oriented, and love making things run smoothly behind the scenes, this is the role for you!

Your smile and skills will help us create a lasting experience for every patient by:

Requirements

• Excellent phone and people skills – you’re a great communicator
• A positive, can-do attitude and team spirit
• A natural sense of empathy and respect for patients and teammates alike

Nice To Haves

• Preferred 1+ year of dental front office experience

Responsibilities

• Greeting patients with a warm, professional welcome
• Managing check-in and check-out with confidence and care
• Handling phone calls — scheduling, answering questions, and following up
• Maintaining our schedule with efficient appointment booking
• Accurately entering patient and insurance information into our system
• Collecting copays and deductibles with a friendly, clear approach
• Supporting insurance processing and verifying coverage
• Resolving issues with grace, empathy, and critical thinking

Benefits

• 10 Paid Days Off every year
• 7 Paid Holidays to relax and recharge
• Company-Paid Life & AD&D Insurance
• Dental Care for you and your dependents
• Medical Insurance to keep you covered
• Vision
• Short-Term Disability
• Accident & Critical Illness Insurance
• Life & AD&D for you and your loved ones
• 401(k) with Company Match – let’s build your future together

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees