Patient Coordinator

Des Moines Dental Associates • Des Moines, IA

2d

About The Position

Are you the kind of person who lights up a room, remembers names, and makes people feel instantly at ease? We’re looking for a Patient Coordinator who thrives in a fast-paced environment and loves delivering an exceptional experience from the very first “hello.” At our busy, two-doctor general practice, patient experience is everything—and our front desk is the heartbeat of it all.

💫 Why You’ll Love It Here

Fun, supportive, and positive team culture (we truly enjoy coming to work!) We grow together—including a team book we read each year Modern, welcoming office where hospitality meets healthcare A team that values energy, collaboration, and great attitudes

🦷 What You’ll Do

Be the first impression—greeting patients with warmth and care Manage scheduling to keep the day running smoothly Answer phones, texts, and emails with professionalism and personality Coordinate with providers and teammates to support excellent care Handle check-in/check-out, payments, and patient updates Follow up on missed appointments and support patient communication Help keep the front office organized and running beautifully

Requirements

• 1+ year in dental, medical, or hospitality (or eager to learn!)
• Friendly, outgoing, and confident communicator
• Highly organized and detail-oriented
• Calm and capable in a busy environment
• Passionate about creating an exceptional experience

Responsibilities

• Be the first impression—greeting patients with warmth and care
• Manage scheduling to keep the day running smoothly
• Answer phones, texts, and emails with professionalism and personality
• Coordinate with providers and teammates to support excellent care
• Handle check-in/check-out, payments, and patient updates
• Follow up on missed appointments and support patient communication
• Help keep the front office organized and running beautifully

Benefits

• Competitive pay and comprehensive benefits package
• Medical, Dental, and Vision insurance
• Legal assistance coverage
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Generous Paid Time Off (PTO) & Holidays
• Company-paid Long-Term Disability (LTD) and Group Life Insurance
• 401(k) with company match
• Ongoing training and continuing education support
• A collaborative, professional work environment
• The opportunity to make a real difference every day

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees