Patient Coordinator

Pacesetter Health • Elizabethtown, KY

8d

About The Position

Patient Interaction : Welcoming patients, answering phone calls, handling inquiries, and managing the reception area. Scheduling & Coordination: Scheduling appointments, managing calendars, and coordinating. Administrative Support: Updating patient demographics, maintaining records, and processing patient forms. Financial Duties: Verifying insurance eligibility, collecting payments, and processing billing information. Operational Support: Ensuring compliance with HIPAA, managing office supplies, and communicating with medical staff.

Requirements

• Communication: Excellent verbal and written skills for patient and staff interaction.
• Organization : Strong attention to detail in managing records and schedules.
• Technical Proficiency: Knowledge of Electronic Health Records (EHR) systems and office software.
• Customer Service: Compassionate, patient-focused, and professional demeanor.
• Medical Knowledge: Understanding of medical terminology and office procedures.
• High school diploma or equivalent is usually required.

Nice To Haves

• Previous experience in a healthcare, medical office, or customer service setting is often preferred.

Responsibilities

• Welcoming patients
• Answering phone calls
• Handling inquiries
• Managing the reception area
• Scheduling appointments
• Managing calendars
• Coordinating
• Updating patient demographics
• Maintaining records
• Processing patient forms
• Verifying insurance eligibility
• Collecting payments
• Processing billing information
• Ensuring compliance with HIPAA
• Managing office supplies
• Communicating with medical staff

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED