Patient Coordinator
About The Position
The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties. At CHOICE Healthcare Services, the mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and they pride themselves on delivering high quality care to children in their communities. As a CHOICE teammate, the company provides care for wellbeing and work-life balance, professional and personal growth, experienced leadership support, a fun and supportive team dynamic with events and celebrations, and a comprehensive benefit package.
Requirements
- High school diploma or equivalent
Nice To Haves
- 6+ months of healthcare/dental front office experience is preferred
- Bilingual in Spanish, preferred
Responsibilities
- Collect and process payments
- When we receive authorizations back in the mail imports and calls parents
- Schedules treatment appointments and recall appointments
- Confirms treatment appointments
- Takes calls throughout the day
- Process No Show Reports
- Schedules patients from ASAP List
- Checks patients in and out
- Verifies info on file
- Verifies eligibility with insurance
- Calls patients when past 10 mins
- Confirms observation appointments
- Schedules observation appointments
- Works on daily sign in sheet
- Scans in NPP, and enters it in the system
- Regular, predictable attendance is required
- Ability to get along and work effectively with others
Benefits
- Care for your wellbeing and work-life balance
- Professional and personal growth
- Experienced leadership support
- Fun and supportive team dynamic with events and celebrations
- Comprehensive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
