Patient Coordinator

Northwest Eye Clinic • Minnetonka, MN

23d • $19 - $21 • Onsite

About The Position

With five locations throughout the Twin Cities metro area, Northwest Eye is among the largest specialty eye care providers in the Midwest. Our environment is both dynamic and adaptable! The variety of patients you interact with each day and cutting-edge eye health practices will keep you at the top of your game. Northwest Eye Clinic has an opening for a full-time Patient Coordinator. This position would be at our Crosstown (Pediatrics) location. SUMMARY This individual is responsible for welcoming patients to the practice; treating all patients in a professional and courteous manner; checking-in patients; reviewing patient charts to verify necessary information and signatures; entering new patient information into the computer; answering the telephone; directing calls to appropriate personnel; scheduling appointments; enter in patient recalls. Starting pay is $18.50-$21.00/hour.

Requirements

• Excellent customer service and communication skills.
• Strong communication and interpersonal skills.
• Strong organization with attention to detail.
• Accurate data entry.
• Personable and empathetic with patient’s needs and concerns.
• Ability to work as a team member.
• Respectful treatment of patients and co-workers.
• Composure under pressure
• High school diploma or equivalent.
• One year minimum experience in customer service.
• Experience in a medical practice is preferable.

Responsibilities

• Welcoming patients to the practice
• Treating all patients in a professional and courteous manner
• Checking-in patients
• Reviewing patient charts to verify necessary information and signatures
• Entering new patient information into the computer
• Answering the telephone
• Directing calls to appropriate personnel
• Scheduling appointments
• Enter in patient recalls

Benefits

• Health Insurance (medical, dental, vision, HSA)
• Paid Time Off (PTO)
• Holiday Pay
• 401K Retirement Savings Plan
• Other Benefits: Accident, Hospital Indemnity, Critical Illness, Life/AD&D, Disability, Commuter, Dependent Care, Adoption & Surrogate, Pet Insurance
• Employee Assistance Program
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED