Patient Coordinator

Rezolut • Town of Poughkeepsie, NY

6h • Onsite

About The Position

Rezolut is a national emerging platform of diagnostic medical imaging services, focused on providing topnotch patient care partnered with innovative technology to achieve better health outcomes. They offer high-quality, cost-effective, fixed-site outpatient diagnostic imaging, mobile imaging, and health services, aiming to be the best in radiology in each region. The Patient Registrar (also referred to as Patient Coordinator) will greet patients, register them into the system, collect payments, and perform other clerical duties. A medical background is considered ideal for this role, and light travel to the Poughkeepsie location may be required.

Requirements

• High School degree or equivalent
• The ideal candidate will have a medical background.
• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.
• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Nice To Haves

• Minimum of 1 year of prior medical coordination or similar experience preferred.

Responsibilities

• Register patients at the front desk.
• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collect and coordinate accurate basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.

Benefits

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life, and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees