Patient Coordinator at Oral Surgery Associates

Oral Surgery Associates•Gretna, NE

23h•$20 - $22

About The Position

Oral Surgery Associates is seeking a skilled and passionate Patient Coordiantor to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve. Website: Oral Surgery Associates Why Join Us? Well-established practice serving the community since 1969 Family-oriented practice with a strong, supportive team culture

Requirements

High School Graduate or GED required.
Exceptional communication and interpersonal skills with a strong focus on customer service.
Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively

Nice To Haves

1-3 years of experience in a dental office or medical office setting preferred
Experience with practice management software and scheduling systems is preferred.

Responsibilities

Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
Register new patients and update existing patient demographics, collecting detailed personal and financial information.
Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.