Patient Coordinator
About The Position
As a Patient Coordinator, you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following: Greeting patients and guests with a warm, professional demeanor Explaining treatment plans clearly and confidently Presenting payment options and assisting patients with financial arrangements Managing incoming calls with excellent phone etiquette and assessment skills Supporting clear and positive communication between management and staff Coordinating patient scheduling to optimize daily workflow and staff productivity Ensuring daily tasks, office objectives, and production goals are met Assisting with inside and outside marketing initiatives Preparing and submitting clean insurance claims
Requirements
- High school diploma or equivalent
- Minimum 1 year of dental front office experience
- Knowledge of dental terminology
- Basic computer proficiency (dental software, Word, Excel)
- Strong communication skills
- Ability to make informed decisions with or without supervision
- Reliable, punctual, and self-motivated
- Texas Medicaid experience (Preferred)
- Bilingual in Spanish (Preferred)
Nice To Haves
- Knowledge of dental plans and insurance terminology
- 2+ years of dental office experience
- Outgoing, approachable, and patient-focused
- Strong organizational and administrative skills
- Demonstrated ability to provide exceptional customer service
Responsibilities
- Greeting patients and guests with a warm, professional demeanor
- Explaining treatment plans clearly and confidently
- Presenting payment options and assisting patients with financial arrangements
- Managing incoming calls with excellent phone etiquette and assessment skills
- Supporting clear and positive communication between management and staff
- Coordinating patient scheduling to optimize daily workflow and staff productivity
- Ensuring daily tasks, office objectives, and production goals are met
- Assisting with inside and outside marketing initiatives
- Preparing and submitting clean insurance claims
Benefits
- 401(k) and 401(k) matching
- Medical, dental, and vision insurance
- Life and Health insurance
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
