Patient Coordinator- Augusta Road

ProGrin Dental•Greenville, SC

About The Position

Patient Coordinator - Ready to love where you work? Look no further! At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career.

Requirements

Have a high school diploma + one year of dental office experience or customer service
Love people and have a heart for service
Have great communication skills and are detailed-oriented
Want a career, not just a job
Value personal growth and team collaboration

Responsibilities

Answer and respond to telephone inquiries professionally and efficiently.
Confirm and schedule patient appointments with accuracy.
Verify and update patient insurance and financial records.
Ensure all necessary patient forms and consents are completed and filed properly.
Assist patients with financial arrangements and explain payment options.
Process insurance claims and follow up on outstanding claims.
Collect copayments and outstanding balances at the time of service.
Monitor accounts receivable and support collections as needed.
Travel between offices to help our teams as needed

Benefits

4-6 weeks PTO
Wellness Program- Our team members take home an average of $1,871.65 more each year by participating!
Health & life insurance
401K with 4% match
Paid birthday off
Figs uniforms
Mentorship & growth training (we invest in YOU!)
Bonus opportunities for patient & team referrals
Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more!
Supportive doctors who work with you, not above you