Patient Coordinator

Breakthru Physical Therapy & Fitness • Hainesport, NJ

437d • $37,440 - $43,680

About The Position

The Patient Coordinator at Breakthru Physical Therapy & Fitness is responsible for managing the day-to-day operations of the clinic while providing excellent service to patients. This role requires strong organizational and time management skills to ensure efficient scheduling and coordination of patient appointments, as well as compliance with healthcare regulations.

Requirements

• Proven work experience in a medical office or similar role.
• Knowledge of data and administrative processes and principles.
• Excellent organizational and time-management skills.
• Ability to multi-task and perform well in possibly stressful situations.
• Strong communication skills and a customer service orientation.
• Proficiency in Microsoft Office.

Nice To Haves

• Experience in a healthcare setting.
• Familiarity with patient scheduling software.

Responsibilities

• Assist with daily operations of the practice while maintaining a professional and friendly environment.
• Schedule and coordinate patient appointments based upon plan of care, patient satisfaction, and clinic efficiency.
• Maintain office policies, procedures, and daily workflow.
• Scan all necessary documents and patient paperwork.
• Request for authorization and reauthorization for Commercial, Work Comp, and MVA patients utilizing the appropriate supporting documents.
• Daily follow up on authorization requests including reports for authorization compliance.
• Answer phones and work with patients and therapists on necessary elements of patient care.
• Generate inventory records.
• Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.

Benefits

• Employee assistance program
• Paid time off
• Competitive compensation with performance-based incentives
• Professional development opportunities
• Fitness incentive
• Insurance benefits
• Extended illness bank

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED