Patient Coordinator World Trade Center (WTC) Health Program Global Patient Services

NewYork-Presbyterian Hospital • New York, NY

92d • $34 - $50

About The Position

Each year, thousands of patients from all over the world travel to NewYork-Presbyterian hospital. Renowned physicians, leading-edge technology and ground-breaking procedures make us a destination center for care. Global Services has a team of dedicated professionals who make our patients feel at home while they are far from home. Our team is also dedicated to helping those who were present during and after the attacks of September 11, 2001 and the program provides medical monitoring and treatment of WTC-related health conditions for 9/11 responders and survivors. In this position, you will serve as a resource to our Global Services and WTC patients and their families/guests for personalized assistance and orientation. This includes coordination of the entire referral process from initial inquiry, receipt of medical records, determination of services needed, coordinating services delivered, and following-up as necessary after services are completed. Interact closely with the faculty physicians of Cornell and Columbia medical schools along with hospital physicians. This is a daytime position located at our midtown corporate office.

Requirements

• 3-5 years experience in patient services environment within a medical center, physician's office or related healthcare setting.
• Communication and presentation skills to effectively interact in a cross-cultural setting.
• Fluency in English and Arabic.
• Proof of at least 40 hours of professional training in Medical Interpretation from an approved program or equivalent certification.
• Proficiency with Windows-based software.

Nice To Haves

• Bachelor's Degree in Business Administration/Marketing.

Responsibilities

• Serve as a resource to Global Services and WTC patients and their families/guests for personalized assistance and orientation.
• Coordinate the entire referral process from initial inquiry to follow-up after services are completed.
• Interact closely with faculty physicians of Cornell and Columbia medical schools and hospital physicians.

Benefits

• Comprehensive and competitive benefits that support you and your family in every aspect of life.
• Opportunities for personal and professional growth.
• Dynamic environment that embraces every person.

What This Job Offers

• Job Type: Full-time
• Industry: Hospitals
• Education Level: Bachelor's degree