Choice Healthcare Services-posted 3 months ago
$16 - $19/Yr
Entry Level
Vallejo, CA

The Patient Coordinator (Front Office Receptionist) is responsible for scheduling appointments, performing check-in and out duties, assisting with checkout duties as needed, and carrying out various administrative tasks. This role is crucial in ensuring a smooth operation within the orthodontic practice, contributing to the overall patient experience and satisfaction.

  • Collect and process payments
  • Import authorizations received in the mail and call parents
  • Schedule treatment and recall appointments
  • Confirm treatment appointments
  • Answer calls throughout the day
  • Process No Show Reports
  • Schedule patients from the ASAP List
  • Check patients in and out
  • Verify information on file
  • Verify eligibility with insurance
  • Call patients when they are past 10 minutes of their appointment
  • Confirm observation appointments
  • Schedule observation appointments
  • Work on daily sign-in sheet
  • Scan in NPP and enter it in the system
  • Maintain regular, predictable attendance
  • Work effectively with others
  • High school diploma or equivalent
  • 6+ months of healthcare/dental/orthodontic front office experience is preferred
  • Bilingual in Spanish is preferred
  • Care for your wellbeing and work-life balance
  • Professional and personal growth
  • Experienced leadership support
  • Fun and supportive team dynamic with events and celebrations
  • Comprehensive benefit package
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