Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness • Port Jervis, NY

120d • $18 - $20

About The Position

ACCESS PT, a member of the Confluent Health family, is currently looking for a Patient Coordinator to join our Port Jervis, NY team! This position involves managing front desk operations, including patient check-in/out, appointment scheduling, and referral coordination, while delivering exceptional customer service. The Patient Coordinator will also verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care. Additionally, maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents is essential. The role requires answering phone calls, assisting patients, and upholding HIPAA compliance, ensuring a welcoming and professional healthcare experience.

Requirements

• High School Diploma or GED.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Medical receptionist experience is a plus.
• Knowledge of EMR scheduling software is a plus.
• Knowledge of EPIC software is a plus.
• Proficiency in spreadsheet and word processing software.

Responsibilities

• Manage front desk operations, including patient check-in/out, appointment scheduling, and referral coordination.
• Deliver exceptional customer service.
• Verify insurance, process authorizations, and collect payments.
• Maintain accurate patient records by registering new patients and updating information in the EMR system.
• Prepare necessary documents.
• Answer phone calls and assist patients.
• Uphold HIPAA compliance.

Benefits

• 401(k) Retirement Savings Plan - 100% match after 1 year (up to 4%)
• Paid sick leave (varies by state)
• Wellness Program Access
• 10% childcare tuition discount at Kindercare Childcare Centers
• Training and career development
• Network partnerships with top health systems in the region

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED