Patient Coordinator (Medical Receptionist)

Access Physical Therapy & Wellness • Schenectady, NY

316d • $16 - $18

About The Position

ACCESS PT is currently looking for a Patient Coordinator in our Schenectady, NY location! ACCESS PT, a member of the Confluent Health family of physical and occupational therapy companies, is an extraordinary company to work for, with a patient focused culture, opportunities for advancement, generous paid time off and a great benefits package. If you are talented and interested in working for a company whose purpose is to help others move better, feel better, and live better, please connect with us.

Requirements

• High School Diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Medical receptionist experience a plus.
• EMR scheduling software knowledge a plus.
• EPIC software knowledge is a plus.
• Spreadsheet and Word Processing software knowledge.

Responsibilities

• Answers telephone determines the purpose of callers, and forwards calls to appropriate personnel or department.
• Retrieves messages from voicemail and forwards them to appropriate personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler EMR.
• Conducts reminder calls to all patients.
• Registers patients by verifying that patients' record is up to date and accurate.
• Makes appropriate changes in the computer system.
• Answers questions about the organization and provides callers with addresses, directions, and other information.
• Confirms patients' insurance eligibility with insurance companies.
• Completes insurance claim forms and submits claims to insurance companies.

Benefits

• Competitive salary
• Employee-centric work culture from the top, down!
• Medical, dental, vision, STD, LTD insurances
• Generous PTO
• 401(k) Employer Matching
• Free Life Insurance
• Parental Perks
• Commuter Plan Access (parking and mass transit) - employee funded pre-tax benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED