Patient Conversion Specialist (Glen Burnie, MD)

Medbridge Healthcare • Glen Burnie, MD

9d • $19 • Onsite

About The Position

ReactDx is hiring a Patient Conversion Specialist for our Home Sleep Testing team. This role is ideal for someone with inside sales experience and strong customer service skills. You will speak with patients referred for home sleep testing and help guide them through scheduling and completing their test.

Requirements

• High school diploma or equivalent
• Inside sales or call center sales experience required
• Strong customer service background
• Comfortable talking with patients and educating them
• Ability to work independently and meet daily/weekly goals
• Clear communicator with strong follow up skills

Responsibilities

• Make outbound calls to patients referred for home sleep testing
• Explain the testing process, equipment, and insurance in simple terms
• Answer questions, overcome objections, and build patient trust
• Close patients on moving forward with the home sleep test
• Collect any required upfront payments
• Document all calls and updates in CRM software
• Work with internal teams to ensure a smooth patient experience

Benefits

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Company paid life insurance
• Employee assistance program
• Fully remote Monday through Friday schedule
• Company provided computer and equipment
• Work with a nationally recognized leader in sleep services
• Supportive and team oriented environment
• Stable Monday through Friday schedule
• Make a real impact on patient health
• Opportunities for growth and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED