Patient Contact Center Lead - CPAR REQUIRED - Mon - Fri 8:00am - 5:00pm - 100% Remote
Unclassified
454d•Remote
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About The Position
The Patient Contact Center Team Lead is responsible for assisting in the management of the day-to-day operations of the Patient Contact Center. This role involves monitoring call volumes, managing specialty accounts, providing support to staff, and ensuring exceptional customer service. The Team Lead also assists in training new team members and works closely with leadership to meet performance goals and service standards.
