Patient Connection Assoc II
About The Position
Overview: Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. Responsibilities: Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
Requirements
- H.S. Diploma or General Education Degree (GED) Required
- 1 year of related customer facing experience Required
Nice To Haves
- Call center, patient scheduling and/or physician front office experience Preferred
Responsibilities
- Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare.
- The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action.
- The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.
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What This Job Offers
Job Type
Full-time
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
