Patient Concierge
About The Position
As a first point of contact, represents South County Health in a calm, caring and professional demeanor, welcoming patients and visitors at the Patient Information Desk. Assists patients and visitors by providing information and directions or obtaining or providing transport services in accordance with Hospital policies. Provides training support and coordinates the activity of the area Volunteers, under the direction of the Patient Experience & Volunteer Services Manager. This staff member also participates in Holiday Rotation Coverage.
Requirements
- High School Graduate or equivalent, some college preferred
- Basic computer skills required
Nice To Haves
- some college
Responsibilities
- Welcoming patients and visitors
- Providing information and directions
- Obtaining or providing transport services
- Providing training support
- Coordinating the activity of the area Volunteers
- Participating in Holiday Rotation Coverage
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What This Job Offers
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
