The Patient Concierge reports to the Business Team Lead. The mission of this position is to create an exceptionally welcoming patient experience that puts our guests and their parents at ease, builds relationships, and sets the stage for a positive and productive appointment. The patient concierge will help create a distinctively different experience in dental care and will represent and maintain the Dental Excellence brand of friendliness, professionalism, and stellar service. The results of this position will assist with industry-leading patient net promoter scores and a high percentage of patient referrals. This is a part-time position.