Patient Concierge, Front Desk Associate

NAVISTA•Lake City, MO

20h•$15 - $20•Onsite

About The Position

What Patient Concierge contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. The Patient Concierge, Front Desk Associate is the first point of contact for patients and family members at Cancer Care of North Florida in Lake City, FL. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success. Responsibilities Greet patients and families after their appointment with their provider Answer center telephones, distribute faxes, and prepare customer files Schedule patient appointments Process requests for records from outside sources Scan data into document imaging software Regular attendance and punctuality Contributes to team effort by accomplishing related results as needed Ensures that all processing and reporting deadlines are consistently achieved Perform any other functions as required by management Qualifications Ability to work a flexible schedule as necessary Ability to type 40 wpm, preferred High School Diploma or equivalent experience, preferred Knowledge of medical terminology, preferred One year of medical office experience, preferred Experience accessing and updating an EMR system, preferred Experience handling prior authorizations, preferred Experience scheduling for multiple providers, preferred Good customer service skills and attention to detail What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems This position is located at: Cancer Care of North Florida 289 SW Stonegate Terrace Suite 103 Lake City, FL 32024 Anticipated hourly range: $15 per hour - $19.60 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 04/20/2026 if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. #LI-LP Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth—while maintaining their independence. Join a growing alliance of community-based oncologists, advanced practice providers, nurses, pharmacists, technicians and administrators who care deeply about providing the highest quality cancer care in their local communities. At Navista, you will have access to advanced support services and financial support to thrive in a setting that puts both your career growth and patient care at the forefront.