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The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services. The role involves engaging patients in a polite, prompt, and compassionate manner during all practice-based patient interactions, performing clerical service delivery functions, and supporting other practice-based team members. The Patient Concierge will also maintain a solution-oriented mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members and departments.