Patient Communications Operator

OneOncology • Ridge, NY

2d • $20 • Onsite

About The Position

Patient Communications Operator Location: Ridge, NY Hours: 5 / 8.5 Hour Shifts Mon-Fri 8:00a-4:30p Organization: New York Cancer and Blood Specialists (NYCBS) Why Join Us? At New York Cancer & Blood Specialists (NYCBS), we create an environment where dedicated professionals can thrive. Our team of expert oncologists, hematologists, and compassionate staff work across numerous locations with one shared mission: conquering cancer close to home. Through cutting-edge treatments, innovative research, and a patient-centered philosophy, we are redefining what’s possible in the fight against cancer and blood disorders. Join our growing organization and help us bring healing, hope, and advanced care to the communities we proudly serve. In this role, you will: Answer telephones at a high volume; respond to inquiries; resolve issues. Enters data into the computer. Protect patient privacy by adhering to the HIPAA confidentiality guidelines

Requirements

• At least 1 years’ experience as a call center operator preferably in the medical field.
• Excellent computer and customer service skills.
• High school diploma required.
• Bilingual English/Spanish (a plus)
• Strong customer service skills.
• Excellent verbal and written communication skills

Nice To Haves

• Bilingual English/Spanish (a plus)

Responsibilities

• Answer telephones at a high volume
• Respond to inquiries
• Resolve issues
• Enters data into the computer
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines

Benefits

• Health Insurance on day 1
• Dental
• Vision
• Life Insurance
• Short- and Long-term disability
• 401k Plan
• generous PTO
• 8 paid holidays (2 floating)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees