Patient Communication Representative- ICC DOM Team
University of California•Irwindale, CA
398d•$61,422 - $96,450
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About The Position
The Patient Communication Representative at UCLA Health plays a crucial role in delivering exceptional patient services over the telephone. This position serves as the initial point of contact for callers, guiding them to the appropriate clinic or service while utilizing the Electronic Medical Records system to manage patient care and appointment scheduling. The role demands a high level of customer service, active listening, and the ability to multitask in a dynamic environment, contributing to the organization's reputation for outstanding patient and customer satisfaction.
