Patient Collections Specialist

Charleston Gastroenterology Specialist P • Summerville, SC

1d • Onsite

About The Position

Charleston GI has been developing since 1989, our practice is the first and largest gastroenterology practice in the Lowcountry to operate a physicians practice and three nationally certified and state licensed endoscopy centers. Our team includes ten outstanding Board Certified Gastroenterologists, with a combined experience of over 100 years of treating patients. We value the health, service, and satisfaction of our patients above all else. We are a growing GI practice seeking a highly motivated and productive individual to join our team. Candidates must have experience with medical office billing and collections.

Requirements

• Minimum of two years experience involving medical office collections
• Demonstrate proficiency in keyboarding/computer use
• Strong organizational and task prioritization skills
• Patient advocacy focus
• Ability to understand benefit and eligibility issues with insurance carriers
• Ability to communicate with patients in a professional manner
• Excellent problem solving skills
• Perform to company standards of compliance with policies and procedures.

Responsibilities

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Take actions to encourage timely debt payments
• Process payments
• Update account status records and collection efforts
• Process collection letters
• Patient phone calls
• Work with patients to schedule payment arrangements
• Enter patient payments in practice management system, balancing and deposits
• Report on collection activity and accounts receivable status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed