Patient Charge Specialist, Surgical Supplies (FT/Day), Arnold Palmer Hospital

Orlando Health•Orlando, FL

About The Position

Join Our Team at Orlando Health Arnold Palmer Hospital! The Patient Charge Specialist provides system support for collecting and summarizing data by performing daily data input on computers. Job Title: Patient Charge Specialist Dept.: APH Surgical Supplies Status: Full Time Shift: Days Benefits: Competitive salary and comprehensive benefits package. Opportunities for professional growth and advancement using a clinical ladder. Supportive and collaborative work environment. Continuing education and professional development opportunities. Retirement Savings Plan with up to 5% match. Financial savings accounts and Health Savings Accounts. Nearly 5 weeks of PTO in your 1st year of employment. Employer paid life insurance, Short & Long-Term Disability. ARNOLD PALMER HOSPITAL FOR CHILDREN Located on the downtown Orlando campus, Orlando Health Arnold Palmer Hospital for Children has been providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned Best Children’s Hospitals from U.S. News & World Report for 15 consecutive years with national rankings in four specialties and Top Children’s Hospital from The Leapfrog Group. Orlando Health Arnold Palmer has held Magnet® Recognition for nursing excellence and quality patient care since 2013, and several units have earned Beacon Awards for Excellence from the American Association of Critical-Care Nurses. Our pediatric Level I Trauma Center and ER is the only Central Florida facility to provide the highest level of emergency trauma care exclusively to children, and Orlando Health Arnold Palmer is the only facility in Florida to achieve Level I Children’s Surgical Verification and Level I Trauma Verification by the American College of Surgeons. Orlando Health Arnold Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin our benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Requirements

High school diploma or equivalent.
Successful completion of charge entry course in Orlando Health’s Account Management System within thirty (30) days in position.
Medical Terminology as demonstrated by completion of Orlando Health medical terminology course or through formal clinical training program within 6 months in position.
Two (2) years’ experience in a hospital, health care or physician office setting.
Proficient in applicable clinical division software (i.e.: Affinity GE) and applicable office software (i.e.: Microsoft Word, Excel).

Responsibilities

Maintains current knowledge of Medical Terminology, the computer software systems used at Orlando Health and other Patient Charge Processes.
Will be cross-trained to perform the duties of data entry and charge management.
Serves as a resource to other staff members to provide guidance and direction for data entry and patient charging.
Ensures prompt and accurate execution of duties and distribution of reports.
Verifies all output is complete and ensures daily charge reconciliation.
Assists support staff, coding, patient financial services, and clinical team in appropriate documentation methodology to support charging and determine medical necessity.
Assists to resolve non-compliant operational or billing issues.
Interacts with manager and staff in the timely solution and verification of procedure and patient charge information.
Performs routine Orlando Health Account Management training. Accurately and efficiently accesses hospital billing and information systems to secure and assemble all necessary physician records in order to accurately bill professional physician and/or physician extender services.
Verifies billable physician services by reviewing physician documentation.
Assembles and inputs coding results into the current Practice Management billing system in order to expedite proper billing.
Batches and balances daily charges checking provider, place of service, date of service, referring physician, diagnoses and procedures.
Demonstrates self-motivation and self-direction.
Maintains all daily work processes and status reports.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.