Patient Care Technician PT/D
About The Position
Baystate Medical Center, a nationally recognized leader in healthcare quality and safety, is seeking a Patient Care Technician (PCT) to join our Medical Telemetry Unit. Baystate Health is the only academic medical center and tertiary care provider in Western Massachusetts. With a strong tradition of continuous learning, innovation, and community commitment, we educate and train hundreds of healthcare professionals each year while advancing high-quality, equitable care. We are proud to foster an environment where everyone is treated with dignity, respect, and compassion. Position Summary As a Patient Care Technician , you will work under the direction of a Registered Nurse (RN) to provide direct patient care, assist with clinical procedures, and support unit operations. This role includes hands-on patient care, technical responsibilities such as phlebotomy and EKGs, and effective collaboration with the healthcare team.
Requirements
- Completion of Patient Care Technician training or CNA certification. (Level I Preferred)
- At least 1 year of patient care experience in any healthcare setting (e.g., long-term care, specialty, or acute care). (Level II Required)
- High school diploma or GED. (Level III Required)
- Three or more years of patient care experience, and one year as a Level II PCT at Baystate Health. (Level III Required)
- High school diploma or GED. (Level IV Required)
- Four or more years of experience in an acute or specialty care setting, and one year as a Level III PCT at Baystate Health. (Level IV Required)
- Proficient in English (reading and writing).
- Effective communication and interpersonal skills.
- Ability to maintain professionalism in medium- to high-stress environments.
- Commitment to teamwork, safety, and patient-centered care.
- GED or HiSET
- Basic Life Support - American Heart AssociationAmerican Heart Association
Nice To Haves
- CNA certification. (Level III Preferred)
- CNA certification. (Level IV Preferred)
Responsibilities
- Provide age-appropriate, compassionate care to patients.
- Monitor and record vital signs and other physiological indicators.
- Assist patients with hygiene, mobility, and elimination needs.
- Collect and label specimens; ensure timely delivery to appropriate departments.
- Perform Point of Care (POC) testing and assist with treatments and procedures.
- Support physicians and nurses during exams and simple procedures.
- Maintain patient safety, infection control, and emergency readiness protocols.
- Communicate respectfully and clearly with patients, families, and the healthcare team.
- Collaborate effectively with team members to support clinical and non-clinical needs.
- Maintain equipment and document care activities accurately.
Benefits
- Baystate Health offers competitive total compensation, including base pay, a comprehensive benefits package, and recognition programs.
- Compensation is determined based on a range of factors including skills, experience, certifications, and internal equity.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
