Patient Care Technician - Surg Prep Center

Trinity Health•Ann Arbor, MI

19d

About The Position

GENERAL SUMMARY Under the direction of a registered nurse, the Patient Care Technician (PCT) is responsible for direct patient care considering age specific, developmental, cultural and spiritual needs. The PCT demonstrates unit/area-designated competencies and assists in establishing and maintaining a patient care environment that is clean, safe and conducive to patient/family well-being, including concepts of relationship based care. Preference will be given to those that have previously performed EKGs and phlebotomy.

Requirements

High school diploma or GED
Minimum of one year of previous direct care experience (acute or long term) or successful completion of CENA, PCT, MA, or EMT course. Student nurses must have completed their nursing fundamentals class of a BSN program.
Interpersonal skills necessary to effectively communicate with patients, families, and other employees
Ability to: Follow instructions and record patient information.
Prioritize assigned tasks and organize work.
Walk and stand for 90% of shift.
Lift, turn, and position patients.
Concentrate and pay close attention to details for over 90% of time.
Ability to work in area with potential exposure to infectious agents and/or contaminants.
Basic computer skills such as use of e-mail and simple word processing.
Maintains AHA Heartsaver certification.

Nice To Haves

Preference will be given to those that have previously performed EKGs and phlebotomy.

Responsibilities

Prepare patients for examination and treatment by escorting them from the waiting area to the exam room and interviewing the patient, recording medical history, confirming purpose of visit, and taking vital signs.
Provide timely communication with patients, make inquiries, execute follow-up tasks, and help to integrate information into care plans.
Assist providers and nurses with medical and office procedures to include blood draws, EKGs, minor procedures, and rooming of patients within scope of practice
Prepare, clean, and maintain exam room, treatment room, clinical supplies, and equipment
Maintain a safe, clean, and neat environment.
Responsible for successful and timely completion of work.
Readily assists others upon completion of assigned duties.
Demonstrate ability to manage priorities and balance workload.
Demonstrate competency in computer data entry.
Arrive in the designated work area at the assigned time in appropriate attire prepared to work.
Demonstrate adaptability and accept change in a positive manner.
Responsible for keeping up to date on corporate communications such as email and internal network
Cooperate and help the organization meet its clinical goals.
Understand and adheres to all departmental policies and procedures.
Participate in population management activities as directed
Responsible for completing and maintain all required training relative to job function .
Exemplify a strong adherence to the professional code of conduct.
Maintains a professional and positive attitude and demonstrate a supportive and understanding behavior when in contact with patients, providers, employees, and patients.
Perform duties and assist providers as part of the practice care team.
Take part in daily team huddles and/or other periodic team meetings to facilitate communications and enhance positive patient experiences and quality delivery of care.
Participate in quality improvement initiatives as part of the practice care team.
Insure job functions align with office policies and procedures and patient-centered medical home standards.
Perform other duties and responsibilities as required or requested.