Patient Care Technician - Senior (Full-Time) - Emergency Department

UPMC•Jamestown, NY

About The Position

UPMC Chautauqua is seeking a Full-Time Patient Care Technician to join us in our Emergency Department! About the Position: This position will work 36 hours/week, scheduled as three 12-hour shifts to include variable days and nights. Rotating weekends and holidays are required. Previous experience in a Nursing Assistant, Patient Care Technician, or similar role is preferred. One year of previous direct patient care experience is required. About the Unit: The ED is a 28-bed state-of-the-art emergency department that is comprised of primarily private rooms and sees approximately 100 patients per day. They offer care to all ages and presentations, have Behavioral Health services, services for sexual assault victims, and stabilize traumas, acute cardiac, and neuro events. It is a busy and fast-paced unit with a dedicated nursing staff who make teamwork and patient care a priority. Are you seeking a rewarding and hands-on career in healthcare that prioritizes patient well-being? Join UPMC as a Patient Care Technician and embark on a journey to enhance the patient experience. Collaborate with our dedicated team of Life Changers to deliver exceptional patient care, fostering relationships with individuals in need and ensuring their comfort within a secure environment. Discover countless rewards of making a meaningful impact in patients' lives while enjoying a comprehensive benefits package and the potential for limitless growth. Explore the possibilities today and see how you can contribute to the transformative work at UPMC. The Patient Care Technician is a valued step in the UPMC Patient Care Support Career ladder, with opportunities for continued growth and advancement. Title and salary will be determined based upon experience.

Requirements

High school diploma or equivalent.
Must also have either: Two (2) years of general healthcare experience and meet requirements of Patient Care Technician title, OR One (1) year of experience (defined above) and enrollment in PT/OT/PA program with completion of at least one clinical rotation, OR One (1) year of experience (defined above) and completion of a bachelor's degree in a health sciences field.
Annual completion of a professional contribution to be determined after hire.
Successful completion of basic information system training.
Ability to effectively communicate both orally and in writing.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire, ACLS preferred.
New York Mandated Reporter - Due within 90 days of hire or transfer.
New York SCR Application - Due within first week of Hire.
CCM training is required within 6 months of hire and annually thereafter.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Comprehensive Crisis Management (CCMC)
NY Mandated Reporter Training
NYS Staff Exclusion List (NYSEL)
NYS Statewide Central Register of Child Abuse (NYSCR)

Nice To Haves

Previous experience in a Nursing Assistant, Patient Care Technician, or similar role is preferred.
Microcomputer experience preferred.
Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
May require successful completion of the appropriate UPMC cardiac rhythm course as determined by organizational guidelines and unit-based clinical operations.

Responsibilities

Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues.
Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.
Must routinely perform the UPMC nursing core nursing assistant responsibilities ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS weights, vital signs, I&O, telemetry monitor application/reapplication, HAC & PSI prevention (TEDs/SCDs), PLUS simple dressings, restraint placement and removal, bladder scan, all specimen collections, peripheral IV catheter removal, phlebotomy/venipuncture and ticket to ride. All competencies must be achieved.
Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status. Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.
Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Request's assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director. Participates in project and committee work.
Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives. Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions. Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Transports cardiac monitored patients within the hospital setting. May perform dressing change. Completes department clerical functions as needed.
Performs in accordance with system-wide competencies/behaviors.
Performs other duties as assigned.
In addition to the standard required competencies, the Patient Care Technician - Senior will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: 12 lead EKG & basic arrhythmia.

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