About The Position

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Care Technician (PCT) – Lorain Hospital Summary of Primary Function/General Purpose of Position The Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. At Mercy Health, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

  • BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care) OR 1 year of relevant experience in a clinical setting
  • Must have completed one of the following: (required)
  • Work Experience Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation
  • Ability to clearly communicate to other members of the healthcare team
  • Ability to understand and follow directions of healthcare team
  • Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
  • Knowledge and demonstration of infection prevention and transmission-based precautions
  • Understanding of clerical duties and office-based technology
  • Ability to work in a team
  • Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
  • Basic hygiene and activities of daily living care
  • Ability to assist with feeding, hydration, and nutrition
  • Ability to assist with bowel and bladder elimination
  • Ability to assist with ambulation and patient mobility
  • Use of clinical technology
  • Compassionate, relationship-based approach in care activities
  • Accountability for completion of assigned tasks
  • Escalation of concerns via chain of comma

Nice To Haves

  • Recent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)
  • EPIC Electronic Health Record (EHR) training (preferred)

Responsibilities

  • Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
  • Acts as liaison between patient and nurse to report changes and/or concerns.
  • Provides high-level customer service to all patients, patient's family, visitors, and employees.
  • Provides accurate, precise, timely documentation when applicable for patient care.
  • Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
  • Performs delegated tasks once competency has been validated.
  • Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
  • Fosters independence by encouraging patients to complete tasks as independently as possible.
  • Individualizes care based on patient's interests and hobbies.

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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