Patient Care Technician (PCT) - Northwest Arkansas Ortho

University of Arkansas for Medical SciencesBentonville, AR
Onsite

About The Position

The Clinic Patient Care Technician (PCT) is an integral part of our healthcare team, providing essential support and performing non-licensed tasks under the supervision of Registered Nurses. PCTs assist nurses, PAs, physicians, and the Ortho team with clinic procedures, surgery scheduling, and various administrative and clinic duties. This role is crucial in ensuring the seamless delivery of patient care to our Razorback Clinic patients. We are seeking to fill numerous full-time and part-time Patient Care Technician (PCT) positions.

Requirements

  • High School Diploma/GED
  • Successful completion of the patient care technician course within three(3) months of hire
  • Patient Care: The PCT must demonstrate proficiency in providing basic patient care
  • Patient Safety: The PCT must adhere to established patient safety protocols and guidelines, ensuring the safety of both patients and staff members
  • Communication: Effective communication skills are essential as the PCT interacts with patients, their families, and other healthcare team members.
  • Documentation: Accurate and timely documentation of all patient-related activities is required, including vital signs, intake/output, and medication administration
  • Organization: The PCT must possess strong organizational skills, including maintaining clean and organized work environments and accurately tracking patient supplies.
  • Teamwork: Collaboration with the healthcare team is essential, as the PCT supports and assists with patient care needs.
  • Physical stamina and the ability to work under pressure are essential qualities
  • Must be able to lift 50 lbs to waist height.

Nice To Haves

  • Patient care experience in an acute care setting
  • Experience with casting/splinting
  • Experience with blood draws

Responsibilities

  • Collects and documents assessment data and provides patient education
  • Assist with patient physicals and lab draws
  • Responds to patient questions appropriately and addresses patient concerns.
  • Interacts with and assists the public in a professional and friendly manner as needed.
  • Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
  • Demonstrates positive working relationships with co-workers, management team, and ancillary departments
  • Follow the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines
  • Provide medical coverage for UAMS-contracted sporting and racing events
  • Assist with administrative duties, including insurance verification/authorization and surgery scheduling

Benefits

  • Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
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